ShopWorx - FAQ
How long does shipping take?
Orders are usually processed within 1–3 business days. Standard shipping takes 7–15 business days, depending on your location. You’ll receive a tracking number once your order ships.
Do you offer international shipping?
Yes! We ship worldwide. Shipping times may vary depending on your country and local customs process.
How can I track my order?
Once your order has been shipped, you’ll receive an email with your tracking link. You can also track your order directly from our “Track Order” page.
What if my item arrives damaged or defective?
We’re so sorry about that! Please contact our support team within 48 hours of receiving your order, and we’ll send a replacement or issue a refund.
Can I change or cancel my order after placing it?
We process orders quickly, but if you contact us within 12 hours of placing your order, we’ll do our best to make changes or cancel it before it ships.
What is your return policy?
We offer a 30-day return policy. Items must be unused and in original packaging. Contact us to start a return process, and we’ll guide you through the steps.
What payment methods do you accept?
We accept major payment options including Visa, MasterCard, American Express, PayPal, and other secure payment gateways available at checkout.
Is my information secure when shopping here?
Absolutely. Our website uses SSL encryption and trusted payment processors to ensure all your information is safe and protected.
How can I contact your support team?
You can reach us anytime via our Contact Us page or by emailing [shopshipping4412@yahoo.com]. We usually reply within 24 hours.